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Credit Usage

How credits are charged, and optional feature costs.

Credits are used as follows, see below for FAQ or other optional features.

Basic Usage: 

  • Contact Verified on LinkedIn - 1 Credit
  • Contact Email - 3 Credits
  • Contact Phones - 9 Credits

A standard new contact costs 13 credits total. 

 

Optional Features: These features may not be on in your account, reach out to your RightBound CSM or contact if you are interested in utilizing. 

  • Premium Data Match (Using Personal Emails to source data) - 2 additional credits per contact
  • Phone Scoring (PhoneReadyLeads Phone Scoring) - 24 additional credits per contact

 

FAQ:

Q: How is credit usage determined?

A: Credits are only used if a contact can be matched to LinkedIn, and then if data is found. Example: A contact is matched to LinkedIn, and an Email is sourced, but no phone can be identified. This contact would cost 4 Credits (1 credit for LinkedIn match, 3 credits for email).

 

Q: How can I see my current usage and remaining credits?

A: On the RightBound Dashboard page there is a credit module in the bottom left. Click the arrow to download a full report of credit usage broken out by user and type of credit.

Q: Are Credits Charged for duplicate contacts? 

A: Yes, if a contact is sourced in multiple lists, or enriched multiple times credits will be charged for each instance.

 

Q: Does the "Only include contacts with verified emails (may take up to 24 hours)" option cost additional credits? 

A: No, this does not cost additional credits.